1. Our Commitment to Privacy
Lavida Platform is committed to protecting your personal information and handling data responsibly. This Privacy Policy explains how we collect, use, store, and protect information.
2. Information We Collect
We may collect: Account information (name, email, contact details) Property and listing information Applicant-submitted data (with explicit consent) Usage and platform interaction data We collect only what is necessary to provide platform services.
3. How Information Is Used
Information is used to: Operate and improve platform functionality Facilitate screening and maintenance workflows Communicate platform updates and notices Comply with legal and regulatory obligations We do not sell personal information.
4. Applicant Screening Data
Applicant screening is initiated only at the property owner’s request and requires explicit applicant consent. Lavida Platform processes screening data strictly for the purpose authorized by the owner and applicant.
5. Data Storage & Security
We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, misuse, or disclosure.
6. Sharing of Information
Information may be shared only with: Screening providers (with consent) Service vendors involved in maintenance coordination Legal or regulatory authorities when required by law We do not share information for marketing by third parties.
7. Your Rights
You may request to:
- Access your information
- Correct inaccuracies
- Close your account
8. Cookies & Analytics
Lavida Platform uses cookies and similar technologies to ensure proper functionality and improve user experience.
9. Updates to This Policy
This Privacy Policy may be updated periodically. Continued use of the platform indicates acceptance of updates.
10. Contact
privacy@lavidaproperties.ca